Critical
3 tenants are overdue
£2,450 outstanding across 3 tenants
Good morning, John
Here's how your portfolio is performing.
Action required
Items that need a decision today.
Attention
4 compliance documents expire within 30 days
Gas Safety, EPC and Right to Rent require renewal.
Attention
2 tenancies expire within 60 days
Renewal decisions are still outstanding.
Reporting
7 credit reporting exceptions require attention
Payments waiting to reach Experian, Equifax or TransUnion.
Healthy
Rent collection is 3.2% higher than last month
Collection rate is now 96.1% across the portfolio.
Total rent due
£84,500
+2.4% vs previous month
Rent collected
£81,240
+1.8%
Outstanding rent
£3,260
3 accounts overdue
Occupancy
94.8%
£4,850 vacancy loss
Portfolio health
91 / 100
Stable this month
Rent collection
Collected vs outstanding over the last 6 months
Collection rate increased from 93.8% to 96.1%
Average payment delay: 2.4 days
Direct debit coverage: 81%
Arrears overview
Ageing of outstanding rent
1–7 days£820
8–30 days£1,240
31–60 days£700
60+ days£500
Total£3,260
Tenants in arrears12
Average arrears£271.67
Oldest outstanding47 days
Recovered this month£4,820
Tenants requiring attention
Payment risk across the current rent cycle
| Tenant | Property | Rent | Outstanding | Days overdue | Payment reliability | Status |
|---|---|---|---|---|---|---|
SM Sarah Mitchell |
Riverside House · Flat 204 | £1,100 | £1,100 | 8 days | 92/100 |
Overdue |
MB Michael Brown |
Victoria Court · Flat 312 | £950 | £475 | 4 days | 88/100 |
Partial payment |
OH Olivia Hughes |
Kings Road · Flat 8 | £1,050 | £1,050 | 16 days | 71/100 |
Overdue |
DW David Wilson |
Park View · Flat 107 | £875 | £0 | 0 days | 100/100 |
On time |
ET Emma Taylor |
Kings Road · Flat 421 | £1,250 | £0 | 0 days | 96/100 |
On time |
Credit reporting
Rent payment reporting across UK credit reference agencies.
Experian
98.7%1,204 successful · 16 exceptions
Equifax
97.9%1,196 successful · 26 exceptions
TransUnion
99.1%1,214 successful · 11 exceptions
Total rent payments1,241
Successfully reported1,217
Exceptions24
Success rate98.1%
Reporting performance
Successful reports vs exceptions over 6 months
Reporting exceptions
Items still waiting to be submitted
| Tenant | Agency | Issue | Status |
|---|---|---|---|
| Sarah Mitchell | Experian | Missing tenant reference | Needs review |
| Michael Brown | Equifax | Payment mismatch | Investigating |
| Emma Taylor | TransUnion | Reporting delayed | Pending |
Portfolio performance
78 units · 74 occupied · 4 vacant · 94.8% occupancy · £84,500 monthly rent
| Property | Units | Occupied | Occupancy | Monthly rent | Collected | Arrears | Health |
|---|---|---|---|---|---|---|---|
| Riverside House 14 Riverside Walk, Manchester M3 4JN |
24 | 23 | 95.8% | £26,400 | £25,850 | £550 | 94 |
| Victoria Court 8 Victoria Street, Leeds LS1 6BA |
18 | 17 | 94.4% | £19,200 | £18,650 | £550 | 89 |
| Park View Apartments 22 Park View Road, Birmingham B1 2JB |
20 | 19 | 95.0% | £22,300 | £21,950 | £350 | 93 |
| Kings Road 41 Kings Road, Bristol BS1 5UH |
16 | 15 | 93.8% | £16,600 | £14,790 | £1,810 | 81 |
Occupancy & vacancy
Empty units and estimated lost rent
Occupancy94.8%
Vacant units4
Estimated monthly lost rent£4,850
Average vacancy18 days
| Unit | Property | Monthly rent | Vacant since | Days vacant | Estimated lost rent |
|---|---|---|---|---|---|
| Flat 11 | Kings Road | £1,150 | 12 Aug 2026 | 26 | £1,000 |
| Flat 6 | Victoria Court | £1,050 | 20 Aug 2026 | 18 | £630 |
| Flat 18 | Park View Apartments | £1,200 | 28 Aug 2026 | 10 | £400 |
| Flat 3 | Riverside House | £1,450 | 01 Sep 2026 | 6 | £290 |
Tenancies ending soon
3 within 30 days · 7 within 90 days
| Tenant | Property | Tenancy ends | Current rent | Renewal status |
|---|---|---|---|---|
| Priya Patel | Riverside House · Flat 9 | 21 Sep 2026 | £1,150 | Expires soon |
| James Clarke | Victoria Court · Flat 2 | 30 Sep 2026 | £980 | Awaiting decision |
| Hannah Lewis | Park View · Flat 14 | 18 Oct 2026 | £1,075 | Offer sent |
| Tom Reid | Kings Road · Flat 5 | 04 Nov 2026 | £995 | Renewal agreed |
Compliance
Overall score 94%
Gas Safety
47/48 valid1 expiring
Electrical Safety
48/48 validValid
EPC
46/48 valid2 expiring
Fire Safety
48/48 validValid
Deposit Protection
48/48 validValid
Right to Rent
47/48 valid1 review
Property Licence
24/24 validValid
Maintenance
Open work and monthly cost
Open requests12
Emergency2
In progress7
Completed this month31
Average resolution2.8 days
Monthly cost£2,430
Financial performance
Income, operating costs and estimated net position
Monthly rental income£81,240
Annualised rental income£974,880
Outstanding rent£3,260
Estimated net income£73,960
Maintenance £2,430
Vacancy loss £4,850
Portfolio health
Healthy portfolio
91/ 100
What's affecting your score?
Rent collection improved
Credit reporting is highly consistent
Maintenance costs increased
Kings Road has elevated arrears
Rent roll
Current cycle across occupied units
| Property | Unit | Tenant | Monthly rent | Due date | Paid | Balance | Status |
|---|---|---|---|---|---|---|---|
| Riverside House | 204 | Sarah Mitchell | £1,100 | 01 Sep 2026 | £0 | £1,100 | Overdue |
| Victoria Court | 312 | Michael Brown | £950 | 01 Sep 2026 | £475 | £475 | Partial |
| Park View Apartments | 107 | David Wilson | £875 | 01 Sep 2026 | £875 | £0 | Paid |
| Kings Road | 421 | Emma Taylor | £1,250 | 01 Sep 2026 | £1,250 | £0 | Paid |
| Riverside House | 9 | Priya Patel | £1,150 | 01 Sep 2026 | £1,150 | £0 | Paid |
Recent activity
Payments, reporting and operations
Rent payment received
Priya Patel paid £1,150
Credit report submitted
Experian report completed for Flat 107
Maintenance request
Boiler issue reported at Flat 312
Compliance reminder
EPC for Flat 421 expires in 28 days
New tenancy started
Daniel Scott moved into Park View Flat 4
Riverside House
14 Riverside Walk, Manchester M3 4JN
94
Units24
Occupancy95.8%
Monthly rent£26,400
Collected£25,850
Arrears£550
Vacant1
Victoria Court
8 Victoria Street, Leeds LS1 6BA
89
Units18
Occupancy94.4%
Monthly rent£19,200
Collected£18,650
Arrears£550
Vacant1
Park View Apartments
22 Park View Road, Birmingham B1 2JB
93
Units20
Occupancy95.0%
Monthly rent£22,300
Collected£21,950
Arrears£350
Vacant1
Kings Road
41 Kings Road, Bristol BS1 5UH
81
Units16
Occupancy93.8%
Monthly rent£16,600
Collected£14,790
Arrears£1,810
Vacant1
Units
78 units across four buildings.
| Unit | Property | Tenant | Monthly rent | Occupancy | Tenancy ends | Health |
|---|---|---|---|---|---|---|
| Flat 204 | Riverside House | Sarah Mitchell | £1,100 | Occupied | 31 Dec 2026 | 92 |
| Flat 312 | Victoria Court | Michael Brown | £950 | Occupied | 14 Mar 2027 | 88 |
| Flat 11 | Kings Road | — | £1,150 | Vacant | — | 74 |
| Flat 6 | Victoria Court | — | £1,050 | Vacant | — | 78 |
| Flat 421 | Kings Road | Emma Taylor | £1,250 | Occupied | 30 Nov 2026 | 96 |
| Flat 107 | Park View Apartments | David Wilson | £875 | Occupied | 01 Jul 2027 | 100 |
| Flat 3 | Riverside House | — | £1,450 | Vacant | — | 80 |
| Flat 14 | Park View Apartments | Hannah Lewis | £1,075 | Occupied | 18 Oct 2026 | 91 |
Tenant directory
74 current tenants with live payment and credit reporting status.
| Tenant | Property | Unit | Tenancy | Monthly rent | Payment status | Credit reporting | Reliability | Actions |
|---|---|---|---|---|---|---|---|---|
SM Sarah Mitchell | Riverside House | 204 | 01 Jan 2026 – 31 Dec 2026 | £1,100 | Overdue | 2 of 3 | 92/100 | |
MB Michael Brown | Victoria Court | 312 | 14 Mar 2025 – 14 Mar 2027 | £950 | Partial | 2 of 3 | 88/100 | |
DW David Wilson | Park View Apartments | 107 | 01 Jul 2025 – 01 Jul 2027 | £875 | On time | 3 of 3 | 100/100 | |
ET Emma Taylor | Kings Road | 421 | 01 Dec 2025 – 30 Nov 2026 | £1,250 | On time | 2 of 3 | 96/100 | |
OH Olivia Hughes | Kings Road | 8 | 08 Feb 2026 – 07 Feb 2027 | £1,050 | Overdue | 3 of 3 | 71/100 | |
PP Priya Patel | Riverside House | 9 | 21 Sep 2025 – 21 Sep 2026 | £1,150 | On time | 3 of 3 | 97/100 |
Tenancies
Active agreements, upcoming expiries and renewals.
Active tenancies74
Ending within 30 days3
Ending within 90 days7
Renewals agreed4
Expiry timeline
Share of remaining term
Priya Patel
21 Sep
James Clarke
30 Sep
Hannah Lewis
18 Oct
Emma Taylor
30 Nov
Sarah Mitchell
31 Dec
| Tenant | Property | Start | Ends | Current rent | Deposit | Renewal status |
|---|---|---|---|---|---|---|
| Priya Patel | Riverside House · Flat 9 | 21 Sep 2025 | 21 Sep 2026 | £1,150 | Protected | Expires soon |
| James Clarke | Victoria Court · Flat 2 | 30 Sep 2025 | 30 Sep 2026 | £980 | Protected | Awaiting decision |
| Hannah Lewis | Park View · Flat 14 | 18 Oct 2025 | 18 Oct 2026 | £1,075 | Protected | Offer sent |
| Tom Reid | Kings Road · Flat 5 | 04 Nov 2025 | 04 Nov 2026 | £995 | Protected | Renewal agreed |
Payments
Rent collected across the current period, including payments reported by tenants through GRO.
Collected£81,240
Due£84,500
Outstanding£3,260
On-time rate91.4%
GRO
GRO reported payments
Tenants have submitted these rent payments in the GRO app. Confirm to accept them for collection and credit reporting, or reject if they do not match your records.
Awaiting confirmation5
Confirmed this month18
Rejected this month1
GRO coverage71 of 74 tenants
| Reported | Tenant | Property | Expected rent | GRO amount | Verified in GRO | Match | Status | Action |
|---|---|---|---|---|---|---|---|---|
| 07 Sep 2026 | Priya Patel | Riverside House · Flat 9 | £1,150 | £1,150 | Open Banking | Matched | Awaiting confirmation | |
| 07 Sep 2026 | David Wilson | Park View Apartments · Flat 107 | £875 | £875 | Open Banking | Matched | Awaiting confirmation | |
| 06 Sep 2026 | Hannah Lewis | Park View Apartments · Flat 14 | £1,075 | £1,075 | Bank statement | Matched | Awaiting confirmation | |
| 06 Sep 2026 | James Clarke | Victoria Court · Flat 2 | £980 | £980 | Open Banking | Matched | Awaiting confirmation | |
| 05 Sep 2026 | Michael Brown | Victoria Court · Flat 312 | £950 | £475 | Open Banking | Partial | Awaiting confirmation |
| Date | Tenant | Property | Amount | Due date | Paid date | Days late | Status |
|---|---|---|---|---|---|---|---|
| 01 Sep 2026 | David Wilson | Park View Apartments | £875 | 01 Sep 2026 | 01 Sep 2026 | 0 | Paid |
| 01 Sep 2026 | Emma Taylor | Kings Road | £1,250 | 01 Sep 2026 | 01 Sep 2026 | 0 | Paid |
| 02 Sep 2026 | Priya Patel | Riverside House | £1,150 | 01 Sep 2026 | 02 Sep 2026 | 1 | Paid |
| 04 Sep 2026 | Michael Brown | Victoria Court | £475 | 01 Sep 2026 | 04 Sep 2026 | 3 | Partial |
| 01 Sep 2026 | Sarah Mitchell | Riverside House | £1,100 | 01 Sep 2026 | — | 6 | Overdue |
| 03 Sep 2026 | James Clarke | Victoria Court | £980 | 01 Sep 2026 | 03 Sep 2026 | 2 | Paid |
| Property | Unit | Tenant | Monthly rent | Due date | Paid | Balance | Status |
|---|---|---|---|---|---|---|---|
| Riverside House | 204 | Sarah Mitchell | £1,100 | 01 Sep 2026 | £0 | £1,100 | Overdue |
| Riverside House | 9 | Priya Patel | £1,150 | 01 Sep 2026 | £1,150 | £0 | Paid |
| Victoria Court | 312 | Michael Brown | £950 | 01 Sep 2026 | £475 | £475 | Partial |
| Victoria Court | 2 | James Clarke | £980 | 01 Sep 2026 | £980 | £0 | Paid |
| Park View Apartments | 107 | David Wilson | £875 | 01 Sep 2026 | £875 | £0 | Paid |
| Park View Apartments | 14 | Hannah Lewis | £1,075 | 01 Sep 2026 | £1,075 | £0 | Paid |
| Kings Road | 421 | Emma Taylor | £1,250 | 01 Sep 2026 | £1,250 | £0 | Paid |
| Kings Road | 8 | Olivia Hughes | £1,050 | 01 Sep 2026 | £0 | £1,050 | Overdue |
Arrears
Accounts with outstanding rent and payment risk.
Total arrears£3,260
Tenants affected12
Average arrears£271.67
Oldest arrears47 days
| Tenant | Property | Amount | Days overdue | Previous late payments | Payment reliability | Status |
|---|---|---|---|---|---|---|
| Olivia Hughes | Kings Road · Flat 8 | £1,050 | 16 | 5 | 71/100 | Overdue |
| Sarah Mitchell | Riverside House · Flat 204 | £1,100 | 8 | 1 | 92/100 | Overdue |
| Michael Brown | Victoria Court · Flat 312 | £475 | 4 | 2 | 88/100 | Partial payment |
| Noah Bennett | Kings Road · Flat 12 | £320 | 47 | 6 | 64/100 | Arrangements |
| Chloe Grant | Park View · Flat 19 | £185 | 11 | 1 | 90/100 | Balance due |
Financial reports
Income, costs and net operating position.
Monthly rental income£81,240
Maintenance£2,430
Vacancy loss£4,850
Estimated net income£73,960
Income & expenses
Last 6 months
Credit reporting
Rent payment reporting across Experian, Equifax and TransUnion.
Experian
98.7%
Successfully reported
Reports sent1,220
Successful1,204
Exceptions16
Equifax
97.9%
Successfully reported
Reports sent1,222
Successful1,196
Exceptions26
TransUnion
99.1%
Successfully reported
Reports sent1,225
Successful1,214
Exceptions11
Reporting performance
Successful reports versus exceptions
This month
Total rent payments1,241
Successfully reported1,217
Exceptions24
Reporting success rate98.1%
Eligible tenants71
Consent captured100%
Reporting exceptions
Payments that have not yet reached a credit reference agency.
| Tenant | Property | Agency | Payment | Date | Issue | Status |
|---|---|---|---|---|---|---|
| Sarah Mitchell | Flat 204 | Experian | £1,100 | 02 Sep 2026 | Missing tenant reference | Needs review |
| Michael Brown | Flat 312 | Equifax | £475 | 04 Sep 2026 | Payment mismatch | Investigating |
| Emma Taylor | Flat 421 | TransUnion | £1,250 | 01 Sep 2026 | Reporting delayed | Pending |
| Olivia Hughes | Flat 8 | Experian | £1,050 | 01 Sep 2026 | Unmatched address | Needs review |
| Noah Bennett | Flat 12 | Equifax | £320 | 30 Aug 2026 | Partial payment held | Pending |
| Chloe Grant | Flat 19 | TransUnion | £185 | 03 Sep 2026 | Name variance | Investigating |
| James Clarke | Flat 2 | Experian | £980 | 03 Sep 2026 | Resubmission queued | Pending |
Maintenance
Open requests, contractors and monthly spend.
Open requests12
Emergency2
In progress7
Completed this month31
Average resolution2.8 days
Monthly cost£2,430
| Issue | Property | Tenant | Reported | Priority | Contractor | Cost | Status |
|---|---|---|---|---|---|---|---|
| Boiler issue | Victoria Court · Flat 312 | Michael Brown | 06 Sep 2026 | Emergency | North Gas Ltd | £340 | In progress |
| Water leak | Kings Road · Flat 8 | Olivia Hughes | 05 Sep 2026 | Emergency | Avon Plumbing | £220 | Assigned |
| Electrical fault | Riverside House · Flat 9 | Priya Patel | 04 Sep 2026 | High | Metro Electrics | £180 | In progress |
| Broken appliance | Park View · Flat 14 | Hannah Lewis | 03 Sep 2026 | Medium | HomeFix | £95 | Scheduled |
| Heating issue | Kings Road · Flat 5 | Tom Reid | 02 Sep 2026 | High | WarmWorks | £260 | In progress |
| Window lock | Riverside House · Flat 204 | Sarah Mitchell | 01 Sep 2026 | Low | City Locksmiths | £45 | Completed |
Requests by month
Volume of new work raised
Compliance
Certificates, licences and statutory checks across the portfolio.
Overall score94%
Valid308
Expiring soon4
Expired0
| Property | Requirement | Status | Expiry date | Action |
|---|---|---|---|---|
| Kings Road · Flat 421 | EPC | Expiring soon | 05 Oct 2026 | |
| Riverside House · Flat 9 | Gas Safety | Expiring soon | 18 Sep 2026 | |
| Park View · Flat 18 | EPC | Expiring soon | 22 Sep 2026 | |
| Victoria Court · Flat 312 | Right to Rent | Expiring soon | 28 Sep 2026 | |
| Riverside House | Property Licence | Valid | 12 Apr 2027 | |
| Park View Apartments | Fire Safety | Valid | 03 Feb 2027 | |
| Victoria Court | Electrical Safety | Valid | 19 Jan 2027 | |
| Kings Road · Flat 5 | Deposit Protection | Valid | 04 Nov 2026 |
Reports
Ready-to-share landlord packs for the current period.
PDF
Monthly Landlord Report
Portfolio snapshot covering rent, occupancy, arrears and health.
Last generated 01 Sep 2026
XLSX
Rent Collection Report
Collected, outstanding and on-time performance by property.
Last generated 02 Sep 2026
PDF
Arrears Report
Aged balances, recovery activity and tenants in arrears.
Last generated 03 Sep 2026
CSV
Rent Roll
Unit-level schedule of tenants, rents, due dates and balances.
Last generated 01 Sep 2026
PDF
Portfolio Performance
Occupancy, health scores and building-level comparisons.
Last generated 31 Aug 2026
PDF
Credit Reporting Report
Submission rates and exceptions for Experian, Equifax and TransUnion.
Last generated 04 Sep 2026
XLSX
Maintenance Report
Open jobs, contractor spend and average resolution times.
Last generated 05 Sep 2026
PDF
Compliance Report
Gas Safety, EPC, Right to Rent and remaining statutory documents.
Last generated 06 Sep 2026
XLSX
Income & Expenses
Rental income, vacancy loss, maintenance and estimated net income.
Last generated 01 Sep 2026
Help & Support
Guidance for landlords using the Rentwise portal.
How rent reporting works
Eligible rent payments are submitted to Experian, Equifax and TransUnion after they clear.
Understanding arrears ageing
Balances move from 1–7 days into later buckets automatically as the due date recedes.
Compliance reminders
Certificates appear here 60 and 30 days before expiry so inspections can be booked in time.
Exporting reports
Use Reports to download landlord packs in PDF, XLSX or CSV for accountants and investors.
Speak to the team
Weekdays 09:00–17:30
Telephone020 7946 0182
Emaillandlords@rentwise.co.uk
Settings
Account, notifications and reporting preferences.
JW
John Williams
Williams Estates · Landlord
Credit reporting alerts
Notify when an exception is raised
Arrears digest
Daily summary of overdue accounts